Managed Care Quality Improvement and Accreditation

Technical Assistance

IHCS provides technical assistance to MDCH and Michigan Medicaid health plans in the areas of quality improvement and accreditation. Examples of technical assistance provided to plans include focus groups, data analysis, assistance with quality improvement documentation and quality improvement education developed for plan staff.

NCQA Seminars

IHCS also offers accreditation seminars targeting Michigan Medicaid managed care plans in conjunction with the National Committee for Quality Assurance (NCQA).

Case Management/Disease Management Plan Assessment

At the request of MDCH, IHCS conducted a collaborative review of health plan Disease Management and Case Management programs. This review focused on program integration and communication, registries and staffing.  Results were provided to individual plans, and an aggregate report was prepared to MDCH.

Case Management/Disease Management Abstract

Project Contact: Stacey Duncan-Jackson